Avanti
Express are proud
to be working in the healthcare sector indirectly serving NHS trusts
with a reliable, high quality
service. The scope of work involves home deliveries of
healthcare/medical products to old age pensioners on a pre-agreed
delivery cycle. The vans have to be unmarked due to the sensitivity of
the medical product range. This multi drop delivery work each day and
requires a patient and understanding attitude at the point of delivery
due to the age and immobility of the recipient. In addition 80% of
deliveries are in rural areas so a deep geographical knowledge
supported by satellite navigation is critical.
Further heathcare contracts include the delivery of a wide range of
healthcare
and commercial products to nursing and residential homes and hospitals.
More often than not our drivers have to “hand
carry” a
large number of cartons for each delivery and are required to deliver
directly to a store room which is located some distance from the point
of entry.
All proof of deliveries are available immediately and any delivery
problems are dealt with “on the spot”.
This is what one customer said about out healthcare delivery service.
"I
have worked for
Synergy Health Home Delivery over the past 3 years
and we use Avanti as our delivery drivers. We deliver products to the
elderly and disabled people in the community. Avanti has always offered
a excellent service that always goes the extra mile. They help the
elderly people who cannot carry the parcel upstairs
themselves, often going out of their way to please. Reports back from
our clients are always excellent and the drivers are always cheerful
and helpful. So much so that the clients not only rely on their service
but consider them friends.
During
heavy snow and
arctic conditions the drivers have set off in the
early hours of the morning to ensure ALL deliveries are made. They have
braved the weather and even tracked through the snow on foot carrying
boxes to clients homes. The manager Alex and Julie are so helpful,
friendly and polite. They often contact us to ensure that the
service runs not only professionally but with great care. The service
is second to none and outstanding. I would definitely recommend this
company to others - you will not be disappointed.
Thanks,
Wendy
"