Lyndsey Goodger of Rose
& Grey said “We are delighted to have found Avanti
Express, they understand the needs of our customers and offer them
speedy and efficient deliveries where the customer is kept informed and
isn’t let down at the last minute. Now we have Avanti on
board we can rest assured that we are offering an excellent service to
our customers which is very important to our business.”
 At
Rose & Grey, we
have built a refreshing collection of beautiful furniture and
accessories to perfectly complement your individual sense of style.
Eclectic yet classic, effortlessly stylish, yet affordable, we offer
exquisite items, large and small, to help you add elegance and
personality to your surroundings.
This
month we're really
excited to launch our new kids collection! Stylish design for children
can be hard to come by but we hope to ease that problem with our new
range of beautiful things for your little angel's room. Inject some
bold colour into the nursery with our crisp, 100% organic cotton
bedding or select from a range of soft blankets, cosy cushions, and
design led furniture. From cute animals to bold graphic robots and
cars, there's plenty on offer to appeal to little boys or girls.
As
Rose & Grey has
grown and developed as a company it has out grown it's old delivery
partner in terms of the care and quality of service that they could
offer so director, Lyndsey Goodger, turned to the Internet to find a
company that specialised in furniture, particularly the large high
quality, heavy items that Rose & Grey provide for some of their
customers. Surprisingly Lyndsey found Avanti Express just a few miles
away and contacted Alex Reyner to see what Avanti could offer.
The
brief is more complex
than most delivery jobs, but one where Avanti can show off our
range of services. Rose & Grey's manufacturing
facility deliver the finished chesterfield sofas and armchairs to
Avanti's warehouse for quality inspection and repackaging prior to
delivery to the end customer. Unlike many delivery companies Avanti are
prepared to take responsibility and ensure that the end customer gets
the same high quality product that left the factory.
Due
to the size of some of
the sofas Avanti puts two men on each delivery and contacts the
customer to arrange a time which is then kept. Where possible
deliveries can be made to fit around customers busy lives meaning
working time doesn't have to be affected. One delivery had to be timed
to meet the glazing company at the customer's ground floor flat so that
the the large lounge window could be removed, the sofa delivered and
then the window replaced. And we don't just leave a sofa in the hall.
Our drivers will place the furniture where required and then remove the
packaging and dispose of it responsibly, helping Rose & Grey
with their responsibilities under the EU Packaging Directive.
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