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March 2010

Welcome to Avanti Express Limited, going the extra mile

Call free on 0800 678 5057 or 0800 678 5058                             No account, no problem!

This spring we focus on our specialist furniture and flooring services but rather than me just tell you what we can offer your business, I thought I would let some of our customers share their experience.

Alex Reyner

 


    fab-flooring-logo

"Our customers are happy because they now get a timed delivery and do not have to wait in all day."

Fab Flooring provide a range of quality flooring from the best possible brands at trade prices. They have over 500 styles of commercial flooring, solid wood flooring, engineered wood flooring, carpets, vinyls and laminates. Shop online 24 hours a day at prices not found on the high street.

     Fab flooring images

 

Like many well managed businesses Fab Flooring is always looking to improve service levels and reduce costs and therefore contacted Avanti Express after reading of our expertise in delivering bulky items. Having agreed costs and procedures trial deliveries commenced and now Avanti Express is the preferred delivery partner.

Avanti were chosen because of the high service level offered to the end customer such as Avanti's ability to deliver to pre-agreed times, something which is very important for residential customers.

Sarah Partridge, Sales Director of Fab Flooring said "Having received very poor service from a major national carrier company and searching for a new delivery partner, finding Avanti Express has been a real find. Avanti Express deal with all our customer bookings saving us time to focus on our business. Our customers are happy because they now get a timed delivery and do not have to wait in all day."

Luxury yachtIn addition to residential customers Fab Flooring provides high quality flooring for a wide range of uses including ones that might not be expected. Avanti collected a particularly large carpet from Fab Flooring's Bedfordshire base and delivered it at the agreed 8.00am time slot to a boatyard in Cornwall for fitting on a luxury yacht!

www.fabflooring.co.uk          www.avantiexpress.co.uk


     Furniture addiction logo

On discovery of Avanti Express many of our worries have been eradicated...

Furniture Addiction is an online store offering an enviable collection of stylish modern, contemporary & fashionable furniture for living, dining and sleeping.

The ever growing collection includes ranges from Italian design houses Bontempi Casa, Tonelli and Catallan Italia; European design houses Skovby, Venjacob and Hulsta, collections from Lychee and BlueBone, Flos lighting and fabulous luxury vinyl flooring from Cavalio. 

With an easy to navigate website, secure online ordering facilities and experienced knowledgeable staff, Furniture Addiction is the online destination for design led discerning customers to purchase modern and contemporary furniture, flooring and accessories.

Furniture Addiction are 100% addicted to providing FREE standard DELIVERY to UK mainland on all orders.

 Furniture Addiction Images

High quality, premium furniture is designed with love and care and manufactured to the highest standards of excellence. This creativity and effort is undone if the goods arrive with the customer damaged or late. It is because delivery is such an important part of the service that Furniture Addiction turned to Avanti Express.

Avanti Express specialise in residential delivery for bulky, delicate and valuable items and over the past year has been steadily increasing the number of customers that need a dedicated, professional service. Going the extra mile is Avanti's motto and for Furniture Addiction this means Avanti booking delivery times with the end customer, anywhere in the country, and then meeting them. Few things annoy customers as much as waiting in for a delivery and then not getting it on time. Avanti Express can be trusted.

“Furniture Addiction is an online designer furniture store, where high levels of customer service are essential – so much so, its success hinges on the ability to deliver high quality and often expensive pieces of furniture to our clients homes in a seamless and timely manner at our clients’ convenience.

Finding a specialist carrier to handle all of the logistics of our growing nationwide customer base has been a challenge to say the least. On discovery of Avanti Express many of our worries have been eradicated due to the expertise and high levels of customer service that have been provided to both ourselves and our clients. During week one, Avanti Express demonstrated ‘that extra mile’ by delivering a complex order to a remote area of Scotland. To date all deliveries have been fulfilled with extreme care and attention, so much so we receive glowing feedback from our very satisfied customers and are confident that this will continue.” Peter Wilson, Furniture Addiction

www.furnitureaddiction.co.uk          www.avantiexpress.co.uk

 


     all in one logo

Avanti service for us has dramatically opened up our customer base...

All In One are North Manchester’s largest garden centre situated near Rochdale,  oak bookcase
Lancashire. They pride themselves on the quality of service offered by their trained staff, who are always on hand to offer expert advice. Customers can even e-mail the service desk with their gardening questions.

All In One has an extensive range of quality Gardening & Leisure Products and gifts galore as visitors casually browse through the wonderful gift department and are sure to be inspired by the dazzling displays and find shopping a delight.

Beautiful oak furniture should be delivered with as much love and care as has gone into it's manufacture. Customers who buy these high quality items expect them to be delivered on time. As most national carriers are unwilling to provide the kind of service needed for this kind of furniture All In one turned to Avanti Express as soon as they heard of the specialist furniture delivery service offered.

oak dining tableAvanti were chosen because of the high service level offered to the residential customers such as Avanti's care in packaging, the two man service for heavy and bulky items and the ability to arrange and then deliver to pre-agreed times, even when delivering to Aberdeen, as for one recent order.

Jason Stafford, Finance Director of All In One said "Avanti service for us has dramatically opened up our customer base. We now offer our heaviest and bulky goods to the whole of the UK, previously we were restricted to within our local region.  It gives me great peace of mind that my customer’s orders are delivered with care and the right condition. That peace of mind is delivered by Avanti Express."

www.allinone.co.uk          www.avantiexpress.co.uk

 

avanti logo on white.jpg

Avanti Express Limited, going the extra mile

We provide sameday courier services and specialist courier services for healthcare, residential deliveries, high value branded goods, bulky goods, publishing and exhibition delivery and setup anywhere in the UK.

Call free on 0800 678 5057 or 0800 678 5058           
No account, no problem!

 

Sameday courier ° Express courier ° Couier ° Contract delivery ° 3rd party logistics ° Dedicated vehicle hire ° Man with a van ° UK network multidrop ° Person to person °  Home delivery °  Home delivery ° Residential deliveries °  Prison deliveries °  School deliveries ° University deliveries ° Two man delivery ° 2 man delivery ° Pallet delivery ° Bulky items ° Ebay Collection ° Exhibitions / trade fairs ° Healthcare ° Furniture delivery ° Carpet delivery ° Furniture delivery ° Office furniture delivery ° Sports equipment ° Textile delivery ° Branded sportswear

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